Private Lesson Terms
When you sign up for music lessons, you are agreeing to the following terms and conditions.
Lesson Schedule
Payments are processed automatically on a weekly basis via Stripe. The lessons themselves are scheduled weekly and each lesson is 45 minutes long. Lessons are scheduled on the same weekday and time each week, unless otherwise agreed upon by both the student and the instructor.
Billing and Cancellation
It's important to note that lessons are paid for in advance, specifically one week prior. If a lesson is canceled within 24 hours of the scheduled time, it is non-refundable. The same applies if the student is late, does not show up, or is not prepared for the lesson - in these cases, the lesson is also non-refundable. Furthermore, lessons are non-transferable.
Payments are automatically processed on a weekly basis, and you will receive a receipt via email for each payment. You can manage your billing anytime by logging into your customer portal or contacting your teacher directly.
You have the option to cancel your ongoing lesson schedule at any time. However, if you cancel within 24 hours of the scheduled time, you will be charged for the current week.
In the event that you are sick or have an emergency on the day of your lesson, you will receive a 50% credit toward the next week's lesson. To receive this credit, you must notify us at least 2 hours before your lesson time via one of the following channels:
- Email: music@matthewlarkin.info
- Phone: (828) 407-0317 (voicemail or text)
Subject to change
These terms are subject to change at any time, and you should check back here regularly for updates. Any significant changes (such as pricing change or cancellation policy update) will be communicated to you. If you have any questions or concerns, please don't hesitate to reach out to us using the contact information above.
Last updated: 2024-02-23
Private Lessons Privacy Policy
When you sign up for private music lessons, you are agreeing to the following privacy policy.
Information Collection
During checkout, our payment processor, Stripe, will store information to help us manage your billing. This includes your name, email address, and phone number, and card information. We'll use this information to process your payments and send you receipts.
Information Sharing
We will never share your information with third parties. We will only use your information to manage your billing and communicate with you about your lessons.
Subject to change
This privacy policy is subject to change at any time, and you should check back here regularly for updates. Any significant changes will be communicated to you. If you have any questions or concerns, please don't hesitate to reach out to us using the contact information above.
Last updated: 2024-02-23